First, check if the battery is charging by plugging your Chromebook into a power outlet. (Usually, you’ll see a light turn on.)
Follow these steps below if Chromebook isn’t still charging:
- Make sure the charger is not “physically” damaged like: loose wires, bent or broken AC adapter.
- Check if the charger or adapter cables are completely plugged in, both to your Chromebook and the wall.
- Make sure that the power outlet is working.
- Unplug your charger from the wall and your Chromebook.
- Plug your charger back in to your Chromebook, then the wall.
- Charge the device for at least 30 minutes.
Tip: If you tried the above steps or don’t find this utterly helpful, you can still reset your Chromebook hardware and resolve charging issues with a hard reset. In some cases, you might have to try a new Chromebook charger on your Chromebook before proceeding with the hard reset or reach out to a technician for further support. Perform a hard reset.