Windows Help and then How to update a Windows 10 PC

How to update a Windows 10 PC

In Windows 10, you decide when and how to get the latest updates to keep your device running smoothly and securely.

For your HCZ issued Windows 10 Computer

Your HCZ issued Windows PC is managed by the organization and system updates and policies are configured and pushed to install automatically on your device for system security, keeping your files secure and making your apps function properly on your device.

On your Windows 10 Computer

Follow these steps below to install Windows 10 updates on your PC:

  1. Select the Windows Start  button.
  2. Go to Settings or press the ⊞ Win + i keys to launch Windows settings.
  3. Go to Update & Security.
  4. Now click the Check for updates button.

After downloading all pending Windows 10 updates, Restart your PC for the updates to successfully install.

If you tried the above steps or don’t find this utterly helpful, you can simply wait for the system updates to automatically download and then you restart your computer for the installation process. Make sure your Computer is connected to the internet or a network before proceeding with the Windows updates or reach out to a technician for further support. Getting Started on a new Windows computer (AutoPilot).

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How can we help you?

Do you need a guide on OKTA Setup and Activation or are you experiencing issues with OKTA?

How can we help you?

Do you need a guide on OKTA Setup and Activation or are you experiencing issues with OKTA?

How can we help you?

Choose an option that best describes your request.

How can we help you?

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Is the issue(s) with your home WIFI or Mobile Hotspot?

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Is the issue(s) with your home WIFI or Mobile Hotspot?

If Mobile Hotspot is physically damaged please reach out to your school cordinator or teacher with description(s) of the issue to submit a support ticket.

Device Performance

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Chromebook is slow "lags" and randomly glitches

Audio from Chromebook is low or randomly "cuts off"

Unable to increase volume on Chromebook

Headphones or Bluetooth device issues on Chromebook

Fix Chromebook camera "glitching" randomly

Chromebook camera randomly "cuts off" or lags

Chromebook sound is low or doesn't work

Fix Chromebook touchpad is "Frozen" or doesn't work

Reset your Chromebook to factory settings

How to Hard reset your Chromebook hardware

Unable to access "Nearpod" or school-related websites on Chromebook

Zoom Camera is not working on Chromebook

Device Performance

Choose an option that best describes your issue(s)

Chromebook is slow “lags” and randomly glitches

Audio from Chromebook is low or randomly “cuts off”

Unable to increase volume on Chromebook

Headphones or Bluetooth device issues on Chromebook

Fix Chromebook camera “glitching” randomly

Chromebook sound is low or doesn’t work

Fix Chromebook touchpad is “Frozen” or doesn’t work

Reset your Chromebook to factory settings

How to Hard reset your Chromebook hardware

Battery & Charging

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Chromebook battery doesn't hold a charge

Chromebook won't power on nor charge

Chromebook battery won't charge but charger works

Chromebook battery charges so slow

New charger does not work on Chromebook

Chromebook frequently "get hot" or "overheat"

Chromebook charger is physically damaged or "ripped"

Chromebook randomly shuts "off"

Battery & Charging

Choose an option that best describes your issue(s)

Chromebook battery doesn’t hold a charge

Chromebook won’t power on nor charge

Chromebook battery won’t charge but charger works

New charger does not work on Chromebook

Chromebook frequently “get hot” or “overheat”

Chromebook charger is physically damaged or “ripped”

Chromebook randomly shuts “off”

Are you an HCZ or Promise Academy Staff?

Before we proceed; you must be an HCZ or Promise Academy employee in order to submit a ticket for a technical support. For students and parents please reach out to your school cordinator or teacher with description(s) of the issue to submit a support ticket. Learn more

Are you an HCZ or Promise Academy Staff?

For students and parents please reach out to your school cordinator with description(s) of the issue to submit a support ticket.