Setup & Activate your HCZ Okta AccountHow to Setup & Activate your HCZ Okta Account
Table of Contents
What exactly is OKTA?
OKTA is an Identity-as-a-Service (IDaaS) platform that provides a secure authentication or access to all software and applications used by your organization with one login.
Stage 1 - Activating OKTA
- You will receive an automated email to activate your OKTA account, similar to the image(s) depicted
 
- Click the Activate Okta Account link button
Note: Your Okta username, password & sign-in page details are found below the Activate Okta Account link button. - Create your HCZ OKTA account (first-time sign in users)
By default, your work email is pre-selected.
Column A: Enter your HCZ or Promise Email password in the Windows password column
Column B: Enter aSecondary email(Personal email) or select I don’t have a secondary email
Column C: Choose aforgot password questionsuitable & unique to you, and type in the answer to that question in the Answer column
Column D: Choose aSecurity imagefor additional auth provided by OKTA
- Then click the Create My Account button
- Click the Configure factor button to setup Multifactor Authentication
(MFA)
- Select your device type, choose either
iPhoneorAndroid
- Now, download Okta verify from the
Google Play Storeor theHCZ Self Service Apponto your mobile device.
Then click the Next button
- Launch the
OKTA Verify appon your mobile device, click the Get started button, then the Next button, now click the Add account button. [Choose account type]
Choose Organization as account type
- Click the Scan a QR code button
- Scan the QR-code on your computer screen to proceed
- Once the QR-code is scanned and verified, your account will be automatically added.
Click the Done button on your mobile phone
- Then click the Finish button on your computer screen to complete setup
How to setup Multifactor Authentication for your OKTA account
What is Multifactor Authentication?
Multifactor Authentication (MFA) adds a layer of protection to the sign-in process. When accessing accounts or apps, users provide additional identity verification, such as sending a Push notification or entering a code received by phone.
Stage 1 - Setting up Multifactor Authentication
- Choose any option of your choice to setup Multifactor Authentication
(MFA)
Note: You can setup more than one MFA for your OKTA account.
- Choose the Okta Verify option and select your device type.
Select eitheriPhoneorAndroid
Stage 2 - Download OKTA Verify App
-
[For iPhone users]
Download Okta verify from the HCZ Self Service App onto your iPhone.
Then click the Next button to proceed
-
[For Android users]
Download Okta verify from the Google Play Store onto your android mobile device.
Then click the Next button to proceed - Launch the
OKTA Verify appon your mobile device, click the Get started button, then the Next button, now click the Add account button. [Choose account type]
Choose Organization as account type- Click the Scan a QR code button
- Scan the QR-code on your computer screen to proceed
- Once the QR-code is scanned and verified, your account will be automatically added.
Click the Done button on your mobile phone
For Staff without an HCZ Mobile Phone
-
Choose the Security Question option.
Select a secret question suitable & unique to you, and type in the answer to that question in the Answer column.
Then click the Save button to proceed
Note: It is advised to choose only this option if you do not have an HCZ Issued Mobile Phone.
- Then click the Finish button on your computer screen to complete setup
Important Note: It is advised to choose only this option if you do not have an HCZ Issued Mobile Phone. Reach out to a technician for further support here: help.hcz.org
How to sign into your OKTA account
-
Go to hcz.okta.com
- Enter your
work emailandpassword, then click the Sign In button
- Click either the Send Push button or the Or enter code button
[For enter code]
Launch theOKTA Verify appon your mobile phone and enter the 6-digit number in theEnter Codecolumn, then click the Verify button
Download OKTA Setup & Installation Guide
Download the OKTA Setup & Activation guide(s) onto your device. Get the instructions from here: How to Setup and Activate your HCZ OKTA Account | for MFA click here: How to Setup MFA for OKTA account
If you tried the above steps or don’t find this utterly helpful or if you encounter any issue(s). Contact technical support for further support or if you have any questions.